Creating A Niche

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Executive TV are happy to announce Niche Engineering; the next episode in our long running series Engineering Excellence. In this program we look at three distinct subsectors of the engineering industry to discuss the unique challenges faced by those offering these specialised services.  

Engineering is not one homogenous industry; it’s a number of distinct sub-sectors with their own markets and challenges. Designing a bridge and a smartphone require different sets of skills and serve a different set of clients. This program dives deeply into three unique areas of engineering to find where they overlap, and where they face different challenges.  

In this program we brought together three well known names in the British engineering industry. Chasestead are prototype engineers who work closely with the automotive industry to deliver industry leading performance. Pexa work in partnership with the aviation industry to provide high performance paints and coatings. Quest Global are an engineering firm with a global reach, specialising in solar power and microelectronics.  

Niche Engineering will be first broadcast on our usual channel, Propeller TV (Sky 185) on Sunday 21st of October at 10.30am, and repeated on Sunday 4th of  at 10.30am. After the initial broadcast the program will be available online at www.executivetv.org with the rest of our digital archive.  

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IMPROVING PUBLIC SECTOR EFFICIENCY

Executive TV are happy to announce the next episode in our long running series, Digitizing The Public Sector, focused on the efficiencies that IT systems can offer public bodies. Improving Efficiency brings together five major technology vendors along with a substantial voice from the public sector to discuss how IT can benefit our public services.

The past few years have seen unparalleled challenges for our public sector. Across the whole sector we have seen a huge demand for services, and a decreased level of government funding. Meeting that challenge while still providing a world class standard of service requires the public sector to be as efficient as possible, ensuring value for money in every area of operations. A major avenue for efficiency is through digital transformation and better IT systems; enabling the public sector to do more with less.

This program brings together a wide range of voices from the IT industry. Virtuoso are a fast growing cloud service provider. Datacom is a global IT business with a comprehensive range of solutions for the public sector. Rimini Street have partnered with public bodies across the UK to deliver third party support services and help them on their digital journey. 8×8 offer managed communication services that allow for more efficient operations. Panlogic provides a broad range of web technologies, partnering with public organisations to deliver richer, more complete web solutions. This program also features a special guest appearance from London Fire Brigade.

Improving Efficiency will be first broadcast on our usual channel, Propeller TV (Sky 185) on Sunday 14th of October at 10.00am and repeated on Sunday 4th of November at 10.00am. After the initial broadcast the program will be available online at www.executivetv.org with the rest of our digital archive.

About Executive TV

Executive TV are a leading provider of business to business documentaries encompassing the whole of British commerce and industry, delivering the innovation, experience and expertise of our partners to our audience of entrepreneurs and executives. Our goal is to expose the secrets of successful business to help you find the opportunities for growth.

Contact

Executive TV are always keen to hear from the press or from potential partners, and are contactable to answer any questions.

Phone: (020) 8446 5460

Email: info@collaborativemedia.co.uk

Web: http://www.executivetv.org

Neopost – Contributor Spotlight

neopost

Neopost is a long-standing vendor to and supporting of UK public sector. Having established itself as a leading vendor of solutions for managing and creating greater efficiencies within the production, delivery and receipt of physical mail based communications, the Company is evolving its propositions. This evolution is based on meeting the changing needs of its customers.

Central Government and the wider UK public sector faces many challenges today. Organisations are increasingly required to maintain and improve frontline services, with reduced resource and at a lower cost to serve. Alongside such challenges, Government directives also require organisations to adopt ‘digital first’ strategies, in line with Digital Agenda and Digital Britain 2020.

Neopost works closely with its customers, to understand such challenges and to share best practise and insight into new digitally, based technologies and how they can be utilised to meet operational and strategic requirements. The Company sphere of operations resides firmly in key areas such as:

  • Direct communication
  • Process automation
  • Document management
  • Digital transformation

From both commissioned research and direct dialogue with customers, Neopost has identified that across public bodies, organisations are at varying stages of the ‘digital journey’. When engaging with customers, the Company clearly understands this and also that different organisations have individual objectives and strategies around the broad subject of digital transformation.

Public sector organisations do need to be cognisant that digital transformation should be about outcomes, rather than outputs. In other words, it’s not just about changing internal processes, but more about how such process re-engineering should be conducted in order to better meet the needs of citizens.

The latter point is clearly stated within Government’s Transformation strategy. Within this strategy, three points resonate in particular with the approach that Neopost adopts, in its market approach:

  1. Transforming whole citizen-facing services:
    1. Improving the citizen experience when engaging with the public sector
    2. Reducing the cost of delivering public services
  2. Full organisational transformation:
    1. Delivering policy objectives in a flexible way across channels
    2. Striving for a digital first methodology
  3. Internal transformation:
    1. More collaboration in a digitally enabled manner
    2. Creation of greater sustainable efficiencies

If we take these key extracts from the Transformation Strategy, we can determine the role that Neopost plays in assisting organisations in evolving business processes to better meet these objectives.

Citizen experience is a broad topic, but one that is pivotal in improving the perception of public service. Neopost tackles this topic in a number of different ways. Firstly, with respect to direct communications, one of the ways in which we work with our customers is in utilising data to create impact. For us, this is all about being helping our customers become as relevant to their audience as possible.

In this area we are heavily involved in enabling organisations to deliver messaging using a true omni channel strategy. Our customer communication management (CCM) technologies, allow organisations to engage with their stakeholders using the individual’s channel of choice. As well as meeting individual preferences and hence engagement on personal terms, the CCM platform also delivers a number of additional operational benefits. It’s also important to consider that influencing the nature of interactions should be a considered as a two way process.

Many public sector organisations are concerned over the digital skills of their employees. With a CCM platform, communications can be deployed automatically across multiple media, with the software automatically repurposing content to be optimised for delivery across channel. So, regardless of whether content is to be deployed through paper and post, email, SMS, social media or web portal everything is configured automatically, minimising the impact on the user.

Omni channel delivery allows public sector organisations to introduce Channel Shift, by moving engagements to lower cost digital channels. As well as outbound delivery, this can also be connected to inbound queries received from citizens and other stakeholders.

Why is Channel Shift important? Quite simply it meets one of the headline principles of digital government. In other words, it improves the experience of citizens, by access to information through their own channel of choice and across devices. This is becoming increasingly important, as mobile is the fastest growing technology platform for access to information.

As well as meeting citizen preferences, omni channel delivery allows organisations to reduce their cost, while improving experience and speeding up response and lead times. The shift in channels, and its resulting cost can be significant. From research conducted by SOCITM, the cost to an organisation of interactions with citizens can vary enormously, by the channel deployed. The research identified that the cost of a face to face interactions was £8.63. An interaction by telephone was £2.82, whilst web interactions were far lower at 15p. On this basis, the move to a self-serve methodology, using CCM technology gives citizens access on their own terms and significantly reduces cost, thus creating cashable savings for the deployment of frontline services.

But the delivery and receipt of communication is only one facet of how Neopost assists the public sector. The Company is also seeking significant take up in the utilisation of electronic document management (EDM). Using such technology, again, delivers multiple benefits to organisations. At one level, digitising documents, reduces valuable physical storage requirements. This in itself supports the strategy of many public sector organisations in reducing their property estates, and associated cost.

However, storage is one component. Once digitised further benefits can be realised. By intelligently indexing documents, the time for retrieval (especially when compared to identifying paper based information) is dramatically reduced. On one level, this greatly improves citizen experience, by responding to queries in a fraction of the time previously observed. But what about frontline services? In the health sector, imagine being able to access and retrieve vital patient information in a fraction of the time. The benefits to our health professionals can, again be significant. Alongside these benefits, the visibility and compliance of EDM leads to far greater levels of information governance. This is a growing requirement across public services and once that organisations need to take seriously.

Digital transformation also impacts on internal process improvements. One highly current example is in the creating efficiencies in the many repetitive, manual tasks the sector faces. The implementation of Robotic Process Automation (RPA), effectively allows organisations to migrate these activities to a ‘virtual workforce’. The result is greater efficiencies, lower potential for errors, reduced cost and freeing staff time to concentrate on less mundane and more important tasks. This not only improves productivity, but also employee morale.

Securing Our Data

Cyber

Continuing our series on IT in the public sector, Executive TV are happy to announce Securing The Public Sector. This program will discuss a wide range of topical issues including the regulation and use of data and how we can secure our public systems against outside attack.

The past few years have seen cyber issues shoot up the national agenda. Across the world we have seen high profile data breeches and data use scandals. We are more aware than ever that our data need to be secured and protected. The arrival of GDPR has seen some shifts in how data is handled, but already digital activists are asking for firmed laws. The high profile Wannacry attacks have highlighted just how vulnerable our public IT infrastructure is. Security has never been more important, particularly for the private data held by government agencies.

Securing The Public Sector brings together three data protection experts that serve the British public sector. Gemserv provide a wide range of data services, including data protection, regulatory compliance and risk management. IT Lab are security experts, managing security for customers across the UK from their security control centre. Dacoll provide automatic number plate readers and have been working to ensure ethical data use for over a decade. We’re proud to have brought together this wide range of contributors and to present a lively debate about hot button issues.

Securing The Public Sector will be first broadcast on our usual channel, Propeller TV (Sky 185) on Sunday 19th of August at 10.30am, and repeated on Sunday 2nd of September at 10.30am. After the initial broadcast the program will be available online at www.executivetv.org with the rest of our digital archive.

Advanced Manufacturing

 

Engineering

Executive TV are proud to announce Advanced Manufacturing, the latest episode of our long running series Engineering The Future. In this program we’ll be talking to three manufacturers who are focused on delivering advanced products to discuss what it takes to lead the field. We’ll be discussing everything from R&D to investment in new techniques to recruiting the right people.

Every aspect of manufacturing has seen huge change in the past two decades. New materials and new techniques combine together to deliver new products built in ways we could never have imagined before. Manufacturers are constantly pushing to do better than their competition; higher quality, faster production and cheaper processes. This program will look at the challenges of being on the cutting edge of an industry and how businesses can overcome them and reap the benefits.

In this program we’ve brought together three contributors who have proven themselves to be real leaders in their field. Alimex are European leaders in aluminium manufacturing, constantly developing high performance alloys and pushing the whole industry forwards. NMS developed a world leading laser measurement system used across the automotive industry to deliver exceptional quality control. Pentaxia are one of the UK’s leading advanced composites manufacturers, delivering components for defence and motorsport and constantly investing in new technologies.

Advanced Manufacturing will be first broadcast on our usual channel, Propeller TV (Sky 185) on Sunday 15th of July at 10am and repeated on Sunday 12th of August at 10am. After the initial broadcast the program will be available online at http://www.executivetv.org with the rest of our digital archive.

Software Solutions

SoftwareExecutive TV are proud to announce Software Solutions, the latest episode of our investigative series into IT within the public sector. We speak to three leading firms to discuss the challenges they see in the public sector today and the opportunities offered by advanced software.

The public sector faces a great deal of pressure. Our population is growing, placing ever increasing strain on our services and funding has in many cases not kept up with demand. Doing more with less is one of the most challenging tasks that any organisation can face and requires some radical change to overcome. Today the public sector is increasingly looking to software to help people work more effectively and achieve more with their existing resources.

We’ll discuss the wide range of applications for advanced software tools within the public sector with some of the industries leading providers. PDMS have developed an innovative public sector platform to help health, education and local government work together. Twice2Much use their advanced book keeping tools to find and release overspent capital. Level AI are one of the industries leading experts in artificial intelligence and how it can benefit public organisations. We’re proud to have brought together this range of opinions to deliver a vibrant debate about our public services.

Software Solutions will be first broadcast on our usual channel, Propeller TV (Sky 185) on Sunday 29th of July at 10.30am and repeated on Sunday 16th of September at 10.30am. After the initial broadcast the program will be available online at http://www.executivetv.org with the rest of our digital archive.

About Executive TV

Executive TV are a leading provider of business to business documentaries encompassing the whole of British commerce and industry, delivering the innovation, experience and expertise of our partners to our audience of entrepreneurs and executives. Our goal is to expose the secrets of successful business to help you find the opportunities for growth.

Contact

Executive TV are always keen to hear from the press or from potential partners and are contactable to answer any questions.

Phone: (020) 8446 5460

Email: info@collaborativemedia.co.uk

Innovating Infrastructure

UtilitiesExecutive TV are excited to reveal the next instalment of our series exploring the engineering industry; Unearthing Utilities. This program will look at the challenges facing utilities engineers today, as well as the opportunities that they have; a chance to innovate and deliver better infrastructure. We’ve brought together a range of exciting contributors focused on the water sector to begin our series exploring the different sides of our utilities infrastructure.

Water infrastructure has long been a challenge for Britain. Our cities have grown up over centuries with little opportunity to build new, modern water networks from the ground up. The result has too often been over taxed resources and challenges to deliver supply. But new innovations are offering new opportunities for better planning, easier installation and more effective service provision. In the coming years water companies will become more reactive and more effective, ensuring that our water infrastructure will perform to it’s best abilities.

This program brings together a range of opinions from across the water sector. Wheatley provide cutting edge utility management software for the water industry, helping their customers to better understand their network. Syrinix are an innovative start-up whose advanced sensors promise to make our infrastructure smarter. pH Water and Air work within buildings to keep water infrastructure safe and reliable. This range of expertise will give us insights from across the whole water industry and let us explore the issues that are affecting the sector today.

Unearthing Utilities will be first broadcast on our usual channel, Propeller TV (Sky 185) on Sunday 22nd of July at 10am and Sunday 19th of August at 10am. After the initial broadcast the program will be available online at http://www.executivetv.org with the rest of our digital archive.

About Executive TV

Executive TV are a leading provider of business to business documentaries encompassing the whole of British commerce and industry, delivering the innovation, experience and expertise of our partners to our audience of entrepreneurs and executives. Our goal is to expose the secrets of successful business to help you find the opportunities for growth.

Contact

Executive TV are always keen to hear from the press or from potential partners and are contactable to answer any questions.

Phone: (020) 8446 5460

Email: info@collaborativemedia.co.uk